Privacy policy
At Sasta Deals, we value the privacy and security of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you access or use our website and services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect personal and non-personal information from customers for order processing, customer support, and website improvement purposes.
The information collected may include:
- Full Name
- Email Address
- Mobile Number
- Shipping & Billing Address
- Payment Information
- Order Details
- IP Address
- Browser & Device Information
2. How We Use Your Information
The information collected is used for the following purposes:
- Processing and delivering orders
- Providing customer support
- Sending order updates and notifications
- Improving website performance and user experience
- Preventing fraud and unauthorized transactions
- Complying with legal obligations
- Marketing and promotional communication (only when permitted)
3. Payment Information
All payment transactions are processed through secure and trusted payment gateway providers.
Sasta Deals does not store customers’ debit card, credit card, UPI PIN, CVV, or sensitive banking details on our servers.
4. Cookies & Tracking Technologies
Our website may use cookies and similar tracking technologies to improve browsing experience and website functionality.
Cookies help us:
- Remember customer preferences
- Analyze website traffic
- Improve website performance
- Provide personalized shopping experience
Customers may disable cookies through browser settings, although some website features may not function properly.
5. Sharing of Information
We do not sell, rent, or trade customer personal information to third parties.
Customer information may only be shared with trusted service providers including:
- Shipping and logistics partners
- Payment gateway providers
- Technology and hosting providers
- Government authorities when legally required
6. Data Security
We implement reasonable technical and organizational security measures to protect customer data against unauthorized access, misuse, loss, or disclosure.
However, no online transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
7. Customer Responsibilities
Customers are responsible for maintaining the confidentiality of their account credentials and login information.
Any activity conducted through the customer account shall be considered the responsibility of the account holder.
8. Third-Party Links
Our website may contain links to third-party websites or services.
Sasta Deals is not responsible for the privacy practices, content, or policies of third-party websites. Customers are advised to review the privacy policies of such websites before sharing personal information.
9. Children's Privacy
Our website and services are not intended for individuals under the age of 18 without parental or guardian supervision.
We do not knowingly collect personal information from minors.
10. Marketing Communications
Customers may receive promotional emails, offers, or updates from Sasta Deals.
Customers may unsubscribe from marketing communications at any time using the unsubscribe option available in the communication.
11. Data Retention
We retain customer information only for as long as necessary to fulfill business, legal, accounting, and operational requirements.
12. Policy Updates
Sasta Deals reserves the right to update or modify this Privacy Policy at any time without prior notice.
Changes become effective immediately upon posting on the website. Customers are encouraged to review this page periodically.
13. Consent
By accessing or using our website, customers consent to the collection, storage, and use of their information as described in this Privacy Policy.
14. Contact Information
For privacy-related concerns or questions, customers may contact:
- Email: Joy.banerjee1250@gmail.com
- Address: 52 S S Roy Colony, Kamarhati (M), Kamarhati, North 24 Parganas, West Bengal - 700058, India